> ## Documentation Index > Fetch the complete documentation index at: https://docs.praxis-ai.com/llms.txt > Use this file to discover all available pages before exploring further. # Accounts > Centralize management of multiple Digital Twin instances, monitor credits, and streamline deployment across your organization. Accounts are the top-level organizational unit in Pria. Each account groups multiple Digital Twin instances under a single dashboard, enabling centralized credit management, domain-based instance assignment, and shared integration credentials. Account management is available to **Account Managers** — administrators assigned to oversee one or more accounts. To request Account Manager access, contact [humans@praxis-ai.com](mailto:humans@praxis-ai.com). *** ## Key Concepts | Concept | Description | | ------------------- | ------------------------------------------------------------------------ | | **Account** | Top-level container grouping multiple Digital Twin instances | | **Account Manager** | An admin user authorized to manage account settings and transfer credits | | **Credit Balance** | Pool of credits shared across all instances in the account | | **Domains** | URL patterns that automatically associate new instances to the account | | **Transfer Mode** | Controls how credits flow from the account to its instances | *** ## Accounts List The Accounts list provides an at-a-glance view of all accounts you manage. Each row displays the account's key metrics and configuration. ### List Columns | Column | Description | | -------------------- | ----------------------------------------------------------------------------- | | **Name** | Account name | | **Status** | Current status — `active` or `inactive` | | **Manager** | Email addresses of assigned Account Managers | | **Balance** | Available credit balance in the account pool | | **Instances Count** | Number of Digital Twin instances associated with this account | | **Credit Usage** | Visual progress bar showing aggregate credit consumption across all instances | | **Credits Used** | Total credits consumed across all instances | | **Left** | Remaining credits across all instances | | **Total** | Total credits ever allocated across all instances | | **Credit Transfers** | Transfer mode — `None`, `By Admin`, or `Auto` | | **Domains** | Domain URLs used for automatic instance association | | **Created** | Account creation date | ### Actions * **Edit** — Open the account management view to configure settings, manage instances, and transfer credits * **Filter** — Use column filters to search accounts by name, status, manager email, or domain * **Export CSV** — Download account data as a CSV file for reporting Account creation and deletion are managed by the Praxis AI team. Contact [humans@praxis-ai.com](mailto:humans@praxis-ai.com) to request a new account or remove an existing one. *** ## Account Manager Role Account Managers have scoped administrative access to the accounts they are assigned to. This role is separate from the standard [entitlement system](/mdx/admin-guide/entitlements) and provides account-level management capabilities. ### What Account Managers Can Do Add or remove domain URLs that control automatic instance association. Move credits between the account pool and individual instances. Set up shared Canvas and AWS credentials for all instances in the account. Choose how credits flow to instances — manually, automatically, or never. ### What Requires Praxis AI Team Assistance The following operations require assistance from the Praxis AI team: * Creating or deleting accounts * Changing account name or status * Adjusting the account credit balance * Assigning or removing Account Managers Contact [humans@praxis-ai.com](mailto:humans@praxis-ai.com) for these requests. *** ## How Domain Matching Works Accounts use **domain URLs** to automatically associate Digital Twin instances. When an instance's authorized URL matches one of the account's domain patterns, it is linked to that account. On the Instances tab, matched URLs appear highlighted in **green**, while non-matching URLs appear in **red** — making it easy to verify which instances are correctly associated. Configure domain URLs broadly enough to capture all your organization's instances (e.g., `university.edu`) but specific enough to avoid capturing unrelated instances. *** ## Credit Flow Credits in Pria flow from the account pool down to individual instances. The transfer mode setting controls this flow: | Mode | Behavior | | -------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------- | | **Never** | No automatic transfers. Credits must be managed manually at the instance level. | | **By Instance Admins** | Account Managers can manually transfer credits between the account and its instances. | | **Automatically on low credits** | Pria automatically transfers credits from the account pool when a pooled instance's balance drops below the low-credit threshold (500 credits). | For details on transferring credits, see [Managing Accounts — Credit Transfers](/mdx/admin-guide/accounts/managing-accounts#credit-transfers). *** ## Related * [Managing Accounts](/mdx/admin-guide/accounts/managing-accounts) — Configure account settings, integrations, and credit transfers * [Entitlements](/mdx/admin-guide/entitlements) — Instance-level permission management * [Plans & Credits](/mdx/introduction/plans-and-credits) — Understanding the credit system