> ## Documentation Index
> Fetch the complete documentation index at: https://docs.praxis-ai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings, Account & Support on Mobile

> Conversation preferences, appearance, your profile and password, buying credits, and getting help in the Praxis AI mobile app.

## Introduction

The app keeps its options in two places:

* **Settings**: tap **☰**, then the **gear** at the bottom of the drawer. Tap **Done** to return to your chat.
* **Your account**: tap **your initials** at the top right of the chat screen.

***

## Settings

| Section | Items |
| - | - |
| **Personal Settings** | **Conversation Preferences**, **Notifications**, **Appearance** |
| *(your Digital Twin's name)* | **Admin Dashboard** and **User Management**, for Digital Twin admins. See [Admin Tools on Mobile](https://docs.praxis-ai.com/mdx/user-guide/mobile/admin.md). |
| **Support** | **Help Center**, **Contact Support**, and the app **Version** |

**Sign Out** is at the bottom.

### Conversation Preferences

| Setting | What it does |
| - | - |
| **AI processing** | Your consent for AI providers to process your prompts, files, images and voice. Turning it off asks **Pause AI features?**: **Withdraw and pause** stops any answer being written and ends a voice conversation without saving it, and AI features stay paused until you turn this back on. **View AI processing and provider details** shows the full explanation. |
| **Location** | Shares your phone's location with your requests for location-aware answers. Only shown when your Digital Twin allows it. If you turned location off for Praxis AI in your phone's settings, the app offers **Open Settings**. |
| **Font Size** | **Small**, **Medium** or **Large** text in the conversation, with a preview |
| **Send with Return** | Sends your message when you press Return, instead of starting a new line |
| **Remember History** | How many past messages your Digital Twin takes into account: **5**, **10** or **15**. It is saved to your profile, so it also applies on the web. |
| **Speech-to-Text** | Saved for an upcoming update. To dictate now, use your keyboard's microphone. |

### Notifications

Push notifications aren't available yet. You can already set your preferences for when they arrive: **New Responses**, **Credit Alerts**, **File Processing** and **Announcements**.

### Appearance

Tap **Appearance** to switch between **Dark** and **Light**. The app follows your phone's setting the first time, then remembers your choice.

***

## Your account

Tap your initials at the top right of the chat screen.

| Item | What it does |
| - | - |
| **Profile picture** | Tap the camera badge on your picture to choose a new one from your photo library |
| **My Credits** | Your balance of Praxis Unified Credits, with **Add Credits** |
| **Edit Profile** | Change your **First name** and **Last name**. Your email address is shown but can't be changed here. |
| **Change Password** | Enter your current password and a new one of at least 12 characters, twice. After saving, the app signs you out so you can sign in with the new password. |
| **Appearance** | Switch between dark and light |
| **Sign Out** | Signs you out of the app on this device |

> [!TIP]
>
> Forgot your password? Use **Forgot Password?** on the web sign-in page at [pria.praxislxp.com](https://pria.praxislxp.com), then sign in to the app with the new one.

***

## Add credits

Tap your initials, then **Add Credits**.

**1. Check who you're buying for**

The card at the top shows **Buying for** (your **Personal Account** or a Digital Twin) and its current balance. Digital Twin admins who can manage the twin's settings can switch between **Personal** and the Digital Twin, when the twin allows credit purchases.

**2. Choose a package**

Each package shows its price, the number of credits and your new balance. Praxis Unified Credits never expire. Tap **Buy**.

**3. Pay**

Enter your card details in the secure Stripe payment form and confirm. The app shows **Credits added** with your new balance. Occasionally the credits take a moment longer to appear.

See [Credits](https://docs.praxis-ai.com/mdx/user-guide/credits.md) for how credits work.

***

## Help and support

### Help Center

**Help Center** links to the most useful pages of this documentation: getting started, the User Guide, the FAQ, Files and IP Vault, voice conversations and contacting support. Each opens in your phone's browser.

### Contact Support

Send a message to the Praxis AI team without leaving the app:

**1. Open Contact Support**

**Settings → Contact Support**.

**2. Describe the problem**

Fill in **Subject** (what you need help with) and **What happened?** (what you were trying to do and what happened, at least 10 characters).

**3. Choose whether to include diagnostics**

**Include diagnostic details** is on by default. It adds the app version, your phone's system, your account and the Digital Twin you're using, which helps the team find the problem faster. Turn it off if you'd rather not send them.

**4. Send**

Tap **Send Request**. The app confirms **Support request sent**.

You can also email [humans@praxis-ai.com](mailto:humans@praxis-ai.com).

***

## Related

> [card] [Getting Around](https://docs.praxis-ai.com/mdx/user-guide/mobile/overview.md)
>
> The chat screen, the drawer and your Digital Twins.

> [card] [Admin Tools on Mobile](https://docs.praxis-ai.com/mdx/user-guide/mobile/admin.md)
>
> Manage a Digital Twin from your phone.

> [card] [Credits](https://docs.praxis-ai.com/mdx/user-guide/credits.md)
>
> How Praxis Unified Credits work.

> [card] [Contact Support](https://docs.praxis-ai.com/mdx/contact-support.md)
>
> Other ways to reach the Praxis AI team.


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