Digital Twin Loading Sequence

Overview

Loading a Digital Twin follows a strict sequence: inject the SDK script, initialize with credentials, poll for readiness, subscribe to events, then start the conversation. Skipping or reordering these steps causes silent failures. This guide walks through each phase using the sdk-sample.js reference implementation.

DOM Ready
  └─ init()
       └─ Inject <script src="pria-sdk.js">
            └─ onload → priasdk(url, user, publicId, '', display)
                 └─ waitForReady() [poll 100ms]
                      └─ isReady() === true
                           └─ setupPria()
                                ├─ subscribe(handleResponse)
                                └─ button.click →
                                     ├─ setVisible(false)
                                     ├─ showLoading()
                                     ├─ setTimeout(5s fallback)
                                     └─ send({ command: 'convo.start' })
                                          │
                                    ┌─────┴──────┐
                                    ▼              ▼
                              pria-response    pria-error
                              ├─ hideLoading   ├─ reset timer
                              └─ setVisible    └─ retry convo.start
                                   (true)          (loops until success
                                                    or timeout)

Phase 1: Script Injection

Wait for the DOM, then dynamically load the SDK script from your Pria server.

function init() {
    // Guard against double-initialization
    if (typeof window.priasdk === 'function') return;

    const script = document.createElement('script');
    script.src = 'https://pria.praxislxp.com/pria-sdk.js';
    script.async = true;

    script.onload = () => {
        // Phase 2 starts here
    };

    document.body.appendChild(script);
}

// Trigger on DOM ready
if (document.readyState === 'loading') {
    document.addEventListener('DOMContentLoaded', init);
} else {
    init();
}

You can inject optional CSS before loading the script to constrain the Pria UI dimensions:

const style = document.createElement('style');
style.textContent = '#pria_ui { max-width: 380px!important; max-height: 480px!important; }';
document.head.appendChild(style);

Phase 2: SDK Initialization

Inside the script.onload callback, call window.priasdk() with five arguments. It drops the Pria window into your page as an iframe and signs the user in against Pria’s servers (the launch handshake). Once that succeeds, the twin opens its own live connection for streaming replies and voice.

script.onload = () => {
    // 1. User identity (persistent via cookies)
    const userConfig = {
        email: 'user123@example.com',
        profilename: 'User 123',
        lticontextid: document.URL
    };

    // 2. Display options
    const displayOptions = {
        buttonWidth: '320px',
        buttonPosition: 'initial',
        buttonContainerId: 'my-button-container',
        openOnLoad: false   // Keep hidden until conversation starts
    };

    // 3. Initialize — PUBLIC_ID is your Digital Twin's Public ID
    window.priasdk(
        'https://pria.praxislxp.com',  // Base URL
        userConfig,                      // User identity
        PUBLIC_ID,                       // Digital Twin public ID
        '',                              // Twin picture URL ('' = default picture)
        displayOptions                   // Display configuration
    );

    // 4. Begin polling for readiness
    waitForReady(setupPria);
};

openOnLoad: false is critical. Without it, the user sees a blank chat panel while the backend is still connecting. The UI should only appear after convo.start succeeds.

Persistent User Identity

The reference implementation uses cookies to maintain a stable user identity across visits, which preserves conversation history:

function getUserIdentity() {
    const now = Math.floor(Date.now() / 1000);
    let userId = getCookie('pria-web-user');
    if (!userId) {
        setCookie('pria-web-user', now, 365);
        userId = now;
    }
    return {
        email: `${userId}@your-domain.com`,
        profilename: `${userId} WebUser`,
        lticontextid: document.URL
    };
}

Phase 3: Poll for Readiness

The SDK needs time to load the iframe and complete the launch handshake with the Pria middleware. Poll isReady() until it returns true.

function waitForReady(callback) {
    const timer = setInterval(() => {
        if (window.pria && window.pria.isReady && window.pria.isReady()) {
            clearInterval(timer);
            callback();
        }
    }, 100);  // Check every 100ms
}

isReady() returns true only after the iframe is in place and the launch handshake with the middleware has completed. Never send commands before this returns true.

Once the SDK is ready, subscribe to response events and wire up your UI trigger.

function setupPria() {
    // 1. Subscribe to all Pria responses
    window.pria.subscribe(handlePriaResponse);

    // 2. Clean up on page unload
    window.addEventListener('beforeunload', () => {
        if (window.pria && typeof window.pria.destroy === 'function') {
            window.pria.destroy();
        }
    });

    // 3. Wire the launch button
    const button = document.getElementById('my-launch-button');
    if (button) {
        button.addEventListener('click', () => {
            window.pria.setVisible(false);    // Hide UI during connection
            showLoading();                     // Show spinner overlay
            startResponseTimer();              // Safety timeout
            window.pria.send({ command: 'convo.start' });
        });
    }
}

The button click triggers four actions in sequence:

Hide the Pria UI — prevents showing an empty chat window
Show a loading overlay — gives the user visual feedback
Start a safety timer — so the page can recover if the session never comes up (see Phase 5)
Send convo.start — tells the backend to initialize the AI session

Phase 5: Response Handling with Retry

The response handler manages two scenarios: successful start and transient connection errors.

const RESPONSE_TIMEOUT = 5000; // 5 seconds
let responseTimer = null;

function startResponseTimer() {
    clearResponseTimer();
    responseTimer = setTimeout(() => {
        hideLoading();
        window.pria.setVisible(true);  // Show UI as fallback
    }, RESPONSE_TIMEOUT);
}

function clearResponseTimer() {
    if (responseTimer) {
        clearTimeout(responseTimer);
        responseTimer = null;
    }
}

function handlePriaResponse(response) {
    const command = response?.response?.command;
    const type = response?.type;
    const content = response?.response?.content;
    const isError = response?.response?.isError;

    // SUCCESS — conversation started
    if (type === 'pria-response' && command === 'convo.start') {
        clearResponseTimer();
        hideLoading();
        window.pria.setVisible(true);
        return;
    }

    // TRANSIENT ERROR — backend not ready yet, retry
    if (type === 'pria-error' && command === 'convo.start' && isError) {
        if (content && (content.includes('NO-SESSION') || content.includes('not connected'))) {
            // Reset the timeout to give more time
            startResponseTimer();
            // Retry immediately
            window.pria.send({ command: 'convo.start' });
            return;
        }
    }
}

How the Retry Loop Works

Event	Action
`convo.start` sent	5-second timeout starts
`pria-response` with `convo.start`	Timer cleared, loading hidden, UI shown
`pria-error` with `NO-SESSION`	Timer reset (another 5s), `convo.start` retried
Timeout fires (no response)	Loading hidden, UI shown as fallback

The NO-SESSION error means the person is not signed in to the Digital Twin yet. The SDK now holds commands until the twin is listening, so this error is rare; the retry stays as a backstop and resolves it within 1-2 attempts.

Loading Overlay

Provide visual feedback while the Digital Twin connects. The reference implementation uses a full-screen overlay with a spinner:

function createLoadingOverlay() {
    const overlay = document.createElement('div');
    overlay.id = 'pria-loading-overlay';
    overlay.innerHTML = `
        <div class="pria-loading-content">
            <div class="pria-loading-spinner"></div>
            <span>Connecting to your Digital Twin...</span>
        </div>
    `;
    overlay.style.cssText = `
        position: fixed; top: 0; left: 0; right: 0; bottom: 0;
        background: rgba(0, 0, 0, 0.5);
        display: flex; align-items: center; justify-content: center;
        z-index: 99999;
    `;
    return overlay;
}

.pria-loading-content {
    background: white;
    padding: 24px 32px;
    border-radius: 12px;
    display: flex;
    align-items: center;
    gap: 16px;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.2);
}
.pria-loading-spinner {
    width: 24px; height: 24px;
    border: 3px solid #e0e0e0;
    border-top-color: #3B82F6;
    border-radius: 50%;
    animation: pria-spin 1s linear infinite;
}
@keyframes pria-spin { to { transform: rotate(360deg); } }

Complete Minimal Example

Putting it all together — a minimal working integration:

<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <title>Digital Twin</title>
</head>
<body>
    <button id="start-btn">Talk to Digital Twin</button>
    <div id="pria-btn-container"></div>

    <script>
    (function() {
        const BASE_URL = 'https://pria.praxislxp.com';
        const PUBLIC_ID = 'your-public-id-here';
        const TIMEOUT = 5000;
        let timer = null;

        function startTimer() {
            clearTimer();
            timer = setTimeout(() => {
                window.pria.setVisible(true);
            }, TIMEOUT);
        }
        function clearTimer() {
            if (timer) { clearTimeout(timer); timer = null; }
        }

        function handleResponse(res) {
            if (res.type === 'pria-response' && res.response?.command === 'convo.start') {
                clearTimer();
                window.pria.setVisible(true);
            }
            if (res.type === 'pria-error' && res.response?.command === 'convo.start') {
                if (res.response?.content?.includes('NO-SESSION') ||
                    res.response?.content?.includes('not connected')) {
                    startTimer();
                    window.pria.send({ command: 'convo.start' });
                }
            }
        }

        function setup() {
            window.pria.subscribe(handleResponse);
            document.getElementById('start-btn').addEventListener('click', () => {
                window.pria.setVisible(false);
                startTimer();
                window.pria.send({ command: 'convo.start' });
            });
        }

        function waitReady(cb) {
            const t = setInterval(() => {
                if (window.pria?.isReady?.()) { clearInterval(t); cb(); }
            }, 100);
        }

        // Boot
        const s = document.createElement('script');
        s.src = BASE_URL + '/pria-sdk.js';
        s.onload = () => {
            window.priasdk(BASE_URL, {
                email: 'guest@example.com',
                profilename: 'Guest'
            }, PUBLIC_ID, '', {
                buttonContainerId: 'pria-btn-container',
                openOnLoad: false
            });
            waitReady(setup);
        };
        document.body.appendChild(s);
    })();
    </script>
</body>
</html>

Common Pitfalls

Sending commands before isReady()If you call pria.send() before the SDK has connected, it throws “Connect Pria first, then retry.” Always gate on isReady(). After that, commands sent before the twin is listening are held (up to 20, for 30 seconds each) and replayed in order — see Knowing when the twin is ready.

Hiding the UI while an admin must confirm it’s themThis sample hides Pria while it connects. When an admin account opens Pria, the panel may ask for a code first (Confirm it’s you), and commands are refused until it is entered. Use the onAuthRequired display option to show the panel — see Confirm it’s you.

Missing subscribe() before convo.startIf you send convo.start without subscribing first, you won’t receive the success response and your UI will never transition from the loading state.

Not handling page unloadCall pria.destroy() on beforeunload to cleanly disconnect the Socket.io session. Without this, the server may hold stale sessions.

Overview

Getting Started

Authentication

REST API

Runtime API

Administrator API

JavaScript SDK

Web & Chat Integrations

LMS Integrations

Voice & Avatars

MCP Server

Other Services

Digital Twin Loading Sequence

Overview

Phase 1: Script Injection

Phase 2: SDK Initialization

Persistent User Identity

Phase 3: Poll for Readiness

Phase 5: Response Handling with Retry

How the Retry Loop Works

Loading Overlay

Complete Minimal Example

Common Pitfalls

​Overview

​Phase 1: Script Injection

​Phase 2: SDK Initialization

​Persistent User Identity

​Phase 3: Poll for Readiness

​Phase 4: Subscribe and Setup

​Phase 5: Response Handling with Retry

​How the Retry Loop Works

​Loading Overlay

​Complete Minimal Example

​Common Pitfalls

Overview

Phase 1: Script Injection

Phase 2: SDK Initialization

Persistent User Identity

Phase 3: Poll for Readiness

Phase 4: Subscribe and Setup

Phase 5: Response Handling with Retry

How the Retry Loop Works

Loading Overlay

Complete Minimal Example

Common Pitfalls