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Welcome to the Admin Guide! This section covers everything administrators need to configure, customize, and manage Digital Twin instances for their organization.

Quick Access

Account & Billing

Manage accounts, credits, billing, and multi-instance deployments.

Instance Settings

Configure core settings, prompts, branding, onboarding, and SSO.

AI & Models

Select and configure the AI models, RAG, voice, and moderation.

Assistants & Prompts

Manage organization-wide assistants and prompt variables.

Tools & Connectors

Configure AI tools, agents, connectors, MCP servers, and cloud services.

Users & Access

Manage users, entitlements, roles, and multi-factor authentication.

Analytics & Monitoring

Track conversations, sessions, feedback, and Praxis Shield incidents.

Legal & Compliance

Review privacy, education consent, and WCAG accessibility compliance.

Administration Sections

Every page in the Admin Guide, grouped exactly as it appears in the sidebar.
Multi-instance accounts, credits, and payment:
Configure a Digital Twin instance:
What powers the twin’s answers:
Specialized behavior on top of the twin:
  • Assistants - Create, manage, and share assistants with their own knowledge and skills
  • Variables - Externalize sensitive values and reuse assistant configurations
Extend what the twin can actually do:
  • Tools Reference - Every tool available to your Digital Twin
  • Agents - Give the twin its own workspace for long-running work, scheduled tasks, and approvals
  • Meeting Agent - Send the twin into a Zoom, Meet, or Teams call as a participant
  • Connector MCP - Connect to remote MCP servers
  • MCP Servers - External MCP tools and data sources, inbound and outbound
  • Cloud Services - Google Workspace, Microsoft 365, and Kaltura
Who can reach your Digital Twin, and with what rights:
Usage, safety, and what people are telling you:
  • Histories - Every conversation, for audit, debugging, compliance, and analytics
  • Sessions - Who is signed in, from where, and on what device
  • Praxis Shield - Detect and triage security incidents in AI conversations
  • Feedback - Read, triage, and act on user feedback

Common Admin Tasks

1

Configure Your Instance

Start with Configuration to set up the system prompt, name, and basic behaviors.
2

Select AI Models

Choose which AI Models power your Digital Twin based on your use case.
3

Customize Branding

Apply your organization’s look and feel via Personalization.
4

Add Users

Invite team members and set permissions in User Management.
5

Set Up Tools

Enable advanced capabilities with Tools and MCP servers.

Integration & Deployment

Canvas Integration

Deploy your Digital Twin in Instructure Canvas LMS.

Web Integration

Embed your Digital Twin in any web application.

REST API

Integrate programmatically with our comprehensive API.

MCP Server

Connect to Model Context Protocol servers.

Need Help?

FAQ

Find answers to common administrative questions.

Contact Support

Get help from our team for complex configurations.