Available Services
- Communication
- Files & Documents
- Scheduling & Learning
- Location
Connecting Your Google Account
Find Google Services
Look for the Google services section. You will see checkboxes for each available service.
Select Services
Check the services you want to enable. Some services have dependencies:
- Google Sheets, Docs, and Slides automatically enable Google Drive (they need Drive access to read files)
- Google Meet automatically enables Google Calendar (meetings are calendar events)
Authorize with Google
Click the authorize button. You will be redirected to Google’s consent screen where you can review and approve the requested permissions.
You can add or remove services at any time by returning to your profile and changing your selections. Adding new services will redirect you to Google’s consent screen again to approve the additional permissions.
How Authorization Works
Personal Authorization
When you connect your Google account, your Digital Twin uses your credentials to access your data. No one else — not even administrators — can see your Google data through Pria.Institution-Shared Authorization
Your administrator may have connected a shared Google account for your institution. In this case:- Some services may already be available without you authorizing anything
- Institution-provided services are shown with a different indicator
- You can still connect your personal Google account for services the institution doesn’t provide
Authorization Priority
When both personal and institution-shared Google accounts are available, Pria uses this priority:- Institution-shared credentials (if your admin has connected them and enabled them for users)
- Personal credentials (your own Google account)
Disconnecting Services
To revoke Pria’s access to your Google account:- Go to your Profile settings
- Look for the Google services section
- Click Disconnect or uncheck the services you want to remove
Privacy and Data Handling
- Pria accesses your Google data only when you ask during a conversation
- Your Google credentials (tokens) are stored securely and are never shared with other users
- Pria uses read-only access for most services (Gmail send and Calendar event creation are the exceptions)
- No data is permanently stored from Google services — it is retrieved on-demand during conversations
- Files downloaded from Google Drive to your IP Vault are stored as regular uploads and follow your institution’s data retention policies
Troubleshooting
Authorization fails or redirects to an error page
Authorization fails or redirects to an error page
Digital Twin says it cannot access a Google service
Digital Twin says it cannot access a Google service
- Check your profile to confirm the service is authorized
- The authorization may have expired — try disconnecting and reconnecting
- Your administrator may not have enabled that service for your institution
I see institution-provided services but want to use my own account
I see institution-provided services but want to use my own account
When your institution provides shared Google credentials, those take priority. Contact your administrator if you need to use your personal Google account instead.
Related
- Edit Profile — Profile settings overview
- IP Vault — Files downloaded from Google Drive go here
- Managing Files — Managing your document library
- Credits — Google service calls consume credits