Adding Personal Credits
To add your own credits for personal use:- Click the ‘Add Credits’ button in your profile settings
- Scroll to the bottom of the page
- Select your desired credit amount and complete payment
How credits are consumed
Credits are deducted in real time as you interact with your Digital Twin. The core unit is the token — Pria converts every model’s reported token usage into credits using a published per-model rate, and meters non-text actions (images, video, voice) separately.Token-to-credit conversion
The exact per-million-token rates vary by model and update with provider pricing. The full live table is visible under Your Profile → Billing.
Non-text actions — metered separately
At-a-glance cost table
The rough relative costs (lowest → highest) for common actions:Star ratings are relative — they convey order of magnitude, not exact rates. See Your Profile → Billing for current dollar/credit amounts.
Where credits live — Account, Institution, User
Pria’s credit pool is hierarchical: credits sit at one (or more) of three levels, and each conversation draws from the lowest level that has a positive balance.
Draw order: User credits → Institution credits → Account credits. If your user balance is positive it depletes first; once empty, conversations fall through to the institution pool, then the account pool.
For per-twin allocation, low-balance alerts, auto top-up rules, and the admin’s view of the credit hierarchy, see the Credit Management admin guide.
Low-balance behaviour
Pria tries hard to warn you before credits run out so you’re never mid-conversation when the lights go off.Alerts
- Low-balance banner appears at the top of the interface when the active credit pool drops below a configurable threshold (default 10% of the typical 7-day spend). Admins set the threshold under Credit Management.
- Email notification to billing contacts when an alert threshold trips, so the right people see it even if they aren’t currently signed in.
- Per-twin status chip on the sidebar — the credit balance icon turns amber under 10% and red at 0.
Auto top-up (if enabled)
Admins can enable auto top-up at the Account or Institution level: when the pool falls below a configured floor, Pria automatically purchases a top-up against the stored payment method. The new credits land before the pool depletes, so conversations never interrupt. Auto top-up is off by default — turn it on under Credit Management → Auto top-up. The maximum top-up frequency and cap are set there too, so you can’t accidentally drain a payment card.When credits hit zero
If the pool runs out and no auto top-up is configured:- In-flight conversation — the running response finishes (Pria doesn’t cut you off mid-sentence), but the next prompt is blocked.
- New prompts show a clear “Your Digital Twin is out of credits” dialog with a direct Add Credits button (users) or instruction to contact your admin (institution-funded users).
- File uploads, image generation, voice all fail with the same dialog rather than producing partial output.
- Read-only features (browsing past conversations, searching the vault, viewing files) continue to work — you only lose the ability to spend new credits.
Optimization tips
Most Digital Twins use 3–5× fewer credits with a small handful of habits. See Credits Optimization for the full guide; the short version:- Lower Remember History when long context isn’t needed (quick lookups don’t need 10 turns of history).
- Tune your retrieval mode — Disabled or RAG Only is cheaper than RAG + KAG Fusion; pick the right mode for the question.
- Skip Indexing on URL imports you only want to download, not embed.
- Prefer text over Convo Mode for fact lookups — voice is convenient but more expensive per turn.
- Use Skip Indexing for files you only need to store and open yourself (not search) — they skip the knowledge-processing pipeline entirely, so they cost nothing to index.
- Sanitize noisy segments so they’re shorter to embed and retrieve.
- Avoid HD image gen unless you need print-grade output.
Related
- Credits Optimization — Practical tips to reduce credit consumption.
- Credit Management (admin) — Account/institution allocation, alerts, auto top-up.
- Billing (admin) — Payment methods, invoices, billing contacts.
- Edit Profile — Where the Add Credits and Billing tabs live.
- Sidebar & History — Remember History, the main lever for conversation cost.
- AI Models — Provider price tiers and reasoning support.