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Accounts are the top-level organizational unit in Pria. Each account groups multiple Digital Twin instances under a single dashboard, enabling centralized credit management, domain-based instance assignment, and shared integration credentials.
Account management is available to Account Managers — administrators assigned to oversee one or more accounts. To request Account Manager access, contact humans@praxis-ai.com.

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Key Concepts

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Accounts List

The Accounts list provides an at-a-glance view of all accounts you manage. Each row displays the account’s key metrics and configuration.

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List Columns

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Actions

  • Edit — Open the account management view to configure settings, manage instances, and transfer credits
  • Filter — Use column filters to search accounts by name, status, manager email, or domain
  • Export CSV — Download account data as a CSV file for reporting
Account creation and deletion are managed by the Praxis AI team. Contact humans@praxis-ai.com to request a new account or remove an existing one.

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Account Manager Role

Account Managers have scoped administrative access to the accounts they are assigned to. This role is separate from the standard entitlement system and provides account-level management capabilities.

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What Account Managers Can Do

Manage Domains

Add or remove domain URLs that control automatic instance association.

Transfer Credits

Move credits between the account pool and individual instances.

Configure Integrations

Set up shared Canvas and AWS credentials for all instances in the account.

Set Transfer Policy

Choose how credits flow to instances — manually, automatically, or never.

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What Requires Praxis AI Team Assistance

The following operations require assistance from the Praxis AI team:
  • Creating or deleting accounts
  • Changing account name or status
  • Adjusting the account credit balance
  • Assigning or removing Account Managers
Contact humans@praxis-ai.com for these requests.

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How Domain Matching Works

Accounts use domain URLs to automatically associate Digital Twin instances. When an instance’s authorized URL matches one of the account’s domain patterns, it is linked to that account. On the Instances tab, matched URLs appear highlighted in green, while non-matching URLs appear in red — making it easy to verify which instances are correctly associated.
Configure domain URLs broadly enough to capture all your organization’s instances (e.g., university.edu) but specific enough to avoid capturing unrelated instances.

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Credit Flow

Credits in Pria flow from the account pool down to individual instances. The transfer mode setting controls this flow:
For details on transferring credits, see Managing Accounts — Credit Transfers.